Terms and conditions of the webshop

Terms and conditions of the webshop

Thank you for visiting my online store.
If you have any questions or comments about an order, feel free to contact me.

To buy a product, you can click the ‘add to cart’ button. To view your shopping cart, click the ‘view cart’ button at the top of the page. Before payment, you will be asked to fill in the personal details that are necessary to finalize the order. After completing the order, you will receive a confirmation email. If you do not receive this email within 6 hours, please search your spam / junk folder or contact me. The following terms and conditions apply to all orders placed on my webshop. If you place an order, you automatically comply with the terms and conditions.

Ana Márcia Varela
info@anamrciavarela.com
0034 686 053 410
Torrelaguna, Madrid
28180 España
06032235W

Delivery and delivery time

All products will be sent certified and urgent from Spain within 5-6 business days. If you live in Spain, you will probably receive your order in 2-3 days. Orders placed outside of Spain and within Europe will probably take between 1 and 4 weeks.

Orders placed outside of Europe will take approximately 2 to 5 weeks. Please contact me if something went wrong with your order. All orders will be delivered by mail. Shipping costs will be added to your cart at the end of your order.

Cancellation and returns

You can return your products within 2 weeks of purchase.

Ana Márcia Varela can only accept products in good condition that have been sent in resistant packaging. The costs of returning an order, including a tracking code, will be at your own expense. Please contact me (info@anamarciavarela.com) when you want to return your order. When the package has not yet shipped, you can cancel your order and receive a full refund of costs. Please contact me when you want to cancel your order or when you want to make changes to your order.

Warranty

Please verify your order after receiving it as it may have been damaged during shipping. If this is the case, please contact me within 1 week via email. You can attach 5 images of the damaged product and the packaging material to my email info@anamarciavarela.com. After receiving your email, I will send you the product again. These costs will be covered by Ana Márcia Varela.

Rights and privacy

All rights to the products and illustrations acquired in the web store belong to Ana Márcia Varela. Under no circumstances can these products be replicated or used for new products. When placing an order, you will be asked to provide personal information. This information will only be used to process the order.

All photos and illustrations on the website belong to Ana Márcia Varela.